These terms govern your use of this website and, where no separate
signed agreement exists, the engagement of services from SageGridLab,
the trading name of Sage Alert LLC, registered in Sharjah Media City
(SHAMS), United Arab Emirates.
The short version
We'll agree on scope and price before any work starts. You'll get a
signed contract or statement of work for every project. These
site-wide terms fill in the gaps that contract doesn't cover; where
the two disagree, your signed contract wins.
Engagements and scope
Every project starts with a written proposal or statement of work
covering deliverables, timeline, and price. Work outside that scope is
billed separately, and we'll flag it before doing it, not after.
Payment terms
Projects are typically billed in milestones tied to project phases, as
set out in your contract. Invoices are issued under the legal name
Sage Alert LLC (trading as SageGridLab) and are payable within the
term stated on the invoice, usually 7 to 14 days. Late payments may
pause active work until the account is current.
Intellectual property
You own the code, designs, and content we build for you once the
related invoice is paid in full. Until then, deliverables remain our
property. We retain the right to use general methods, frameworks, and
non-confidential know-how developed during the engagement on future
projects.
Confidentiality
We don't share your business information, data, or project details
with third parties beyond what's needed to deliver the work, unless
you ask us to or the law requires it. A standalone NDA is available on
request before any sensitive information changes hands.
Liability
Our liability for any claim arising from a project is capped at the
fees paid for that specific engagement. We're not liable for indirect
losses like lost profits or business interruption. Nothing here limits
liability where the law doesn't allow it to be limited.
Website use
This site and its content belong to Sage Alert LLC. You can browse and
reference it, but reproducing the design, copy, or case study content
elsewhere without permission isn't allowed.
Governing law
For engagements without a separate signed contract specifying
otherwise, these terms are governed by the laws of the United Arab
Emirates. Signed client agreements may specify a different governing
law and dispute resolution process, and that contract controls for
that engagement.
If one part of these terms doesn't hold up
If a court or arbitrator finds one clause unenforceable, the rest of
these terms stay in effect. We'll treat the unenforceable part as
replaced by something that achieves the same intent, as closely as the
law allows.
The whole agreement
For any engagement, your signed contract or statement of work,
together with these terms, makes up the entire agreement between us.
Earlier emails, proposals, or conversations that aren't reflected in
the signed contract don't carry separate weight.
Changes
We may update these terms as the business grows. The version posted
here is the one in effect; we'll update the date at the top when it
changes.
Contact
support@sagegridlab.com, or Sage Grid Lab, Shams Free Zone (Business
Center), Sharjah Media City (Shams), Al Messaned, Al Bataeh, Sharjah,
UAE.
